top of page

Privacy Policy

This statement was last updated on 29 August 2025.
 

Introduction


KEJI Pop Culture (ABN 20683117730) ("we", "us", "our") operates the website kejipopculture.com. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage the personal information of our visitors and customers, in compliance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

​

Collection of Personal Information


Types of Information We Collect:
We collect information that you provide directly to us, which may include:

  • Contact Details: Name, email address, shipping address, and phone number.

  • Account Information: Username, password, and profile details if you create an account.

  • Order Details: Items purchased, transaction history, and payment information (handled securely by our payment processors – we do not store full credit card details).

  • Communication Records: Any correspondence you have with us via email or our website.

We also automatically collect certain technical data when you visit our site, such as your IP address, device type, browser information, and pages you view, through cookies and similar technologies.

​

How We Use Your Information


We collect and use your personal information for the following primary purposes:

  • To process and fulfil your orders, including sending invoices.

  • To create and manage your user account.

  • To provide customer support and respond to your enquiries.

  • For internal business purposes, such as analytics and website improvement.

  • To send you marketing communications (only if you have explicitly opted-in).

  • ​

Disclosure of Personal Information


We may share your personal information with third-party service providers to help us operate our business and serve you:

  • Payment Processors: (e.g., Stripe, PayPal, Square) to securely process payments.

  • Shipping Partners: (e.g., Australia Post) to deliver your orders.

  • Marketing & Analytics Providers: (e.g., Google Analytics) to analyse website traffic and campaign performance.

  • IT & Cloud Storage: Our website is hosted on the Wix.com platform. Your data is stored through Wix’s data storage, databases, and general applications. They store your data on secure servers behind a firewall.

These third parties are prohibited from using your personal information for any purpose other than to provide the services we have engaged them for. Some of these recipients may be located outside of Australia (e.g., Google, Wix). We take reasonable steps to ensure any overseas recipients do not breach the APPs.

​

Data Security


We take the security of your data seriously. We implement a range of technical and organisational measures to protect it, including:

  • SSL encryption for data in transit.

  • Encryption of data at rest.

  • Firewalls and intrusion prevention systems.

  • Continuous security monitoring.

  • Strict access controls.

Our payment processing adheres to PCI DSS standards.

​

Your Rights & Access


Under the Privacy Act, you have the right to:

  • Access: Request access to the personal information we hold about you.

  • Correction: Request that we correct any inaccurate or out-of-date information.

  • Deletion: Request the deletion of your personal information, subject to certain legal obligations (e.g., we are required by Australian law to retain financial transaction records for 7 years).

If you are a user of our Wix-powered site, you can request a copy of your data or request its deletion by contacting us at keji77429@gmail.com. We will respond to all legitimate requests within a reasonable timeframe.

​

Marketing & Opting Out


We will only send you marketing emails if you have explicitly opted-in (e.g., by ticking a checkbox). Every marketing email we send will contain an easy-to-use "unsubscribe" link at the bottom. If you opt-out, we will promptly remove you from all our marketing lists.

​

Cookies


Our website uses cookies for essential functions (like keeping you logged in), for analytics to understand how visitors use our site, and for advertising/retargeting purposes. You can adjust your browser settings to refuse cookies, but this may affect your experience on our site.

​

Complaints


If you have a complaint about how we have handled your personal information, please contact us first at keji77429@gmail.com. We will acknowledge your complaint and investigate it promptly.

If you are not satisfied with our response, you may lodge a formal complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

​

Notifiable Data Breaches (NDB) Scheme


We are committed to complying with the NDB scheme under Australian law. In the unlikely event of an eligible data breach (unauthorised access to or disclosure of personal information that is likely to result in serious harm), we will promptly notify affected individuals and the OAIC as required by law.

​

Changes to This Policy


We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

​

Contact Us


For any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: keji77429@gmail.com

bottom of page